Brand Management

How do people view your brand online? From your name, address, phone number to your reviews, people are making the judgment whether to use your business based on these brand perceptions online. Your reputation could be in danger if you are not managing your online listings and reviews.

Why Online Listings?

People will research your business specifically or for a product or service you offer to find out particular information about your business, such as:

  • Name
  • Address
  • Phone Number
  • Description
  • Hours of Operation
  • Categories
  • Awards
  • And More!

Tarheel will take all of your business information, push it out to over 200 listing sites, and ensure all your information is correct. This is important for two reasons.

  • Customers who are searching for your product or service will lose faith in your business if you have incorrect information.
  • When your information is correct online, Google will improve your quality score and increase your rank on search results. If your information is incorrect, it can negatively affect your search results.

Why Review Alerts?

88% of people find online reviews just as trustworthy as personal recommendations. Ignoring online reviews means you are missing out on an opportunity to make a huge impression on prospective customers.

Tarheel will monitor and manage your online reviews to ensure you are putting your best foot forward! We will thank people who leave positive reviews on major review sites and will answer negative reviews in an effort to resolve customer issues and showcase the excellent customer service your business provides.

Ready to make a great impression with your brand online? Contact us today!